We require our employees and contractors to perform their duties in a manner that is consistent with our responsibilities under the Privacy Act.
We will take all reasonable steps to ensure that paper and electronic records containing personal information are stored in our offices or secure record management facilities.
Access and Amendment
If you wish to access your personal information, then you may contact our Privacy Officer and request that this be done. In the interests of your privacy we may require you to verify in writing your identity prior to releasing your personal information to you. Any questions you may have in relation to accessing personal information should be addressed to our Privacy Officer.
We will return the personal information to you in accordance with our normal retrieval practices.
We will take steps to destroy, amend or de-identify personal information in as short a time as possible after being notified by you in writing to do so unless the law requires otherwise.
If you would like to complain about a breach of the Australian Privacy Principles, you may contact our Privacy Officer at the details below. We will respond to complaints within a reasonable period of time (usually 30 days).
If you disagree with our decision, you may refer your complaint to the Office of the Australian Information Commissioner by visiting www.oaic.gov.au, calling 1300 363 992 or by emailing [email protected]
If you would like more information about the way we manage personal information, would like to request access to or correction of personal information that we hold about you, or wish to make a complaint, please contact our Privacy Officer by post, or contact our office on 02 9744 7414.
Post – Attention "Privacy Officer" P O Box 578, Concord NSW